Printer, downloading a fresh copy of the driver & reinstalling it.Īnother possibility is that there is an inherent problem with the driver.

printer driversĪre well known for that, so the first thing I'd suggest is deleting the

Though the driver is the latest - it may have corrupted. To other printers without the crashes occurring. With the same file all the time & the same files from the same program print IOW, PPt doesn't actually printĪnything, it just calls for the services & hands the data off.īy your description it isn't happening with all files, it isn't happening Of same) is severe enough it will cause that program to crash even though it It isn't atĪll uncommon for a problem to surface when printing from a certain program & The operating system offers different levels of print services based onĭriver options which various programs access in different ways. Well, intermittent problems are always hardest to resolve, but I honestly Would appreciate any feedback / fixes please Microsoft!! I know there have been many previous posts referencing this problem, but it has clearly not yet been resolved, and there have been no real solutions other than temporary workarounds. It seems to be pretty much 50/50 as to whether the files will print or crash - for every 10 attempted prints, 5 will crash, and 5 will succeed. We have tried the usual delete prefs&cache/make new user account/uninstall & reinstall office etc. When you hit 'print', the the dialogue box saying 'printing page xx' pops up, then crashes before the progress bar has reached the end. It seems to be more prevalent on documents with more than 5 slides, but is completely random as to when it happens - I have been running some tests (various different documents - from templates, from blank presentations, with images/text, completely blank) and it does not appear to be related to problems within a document.Įvery other application prints to these Xerox printers with no problems, and PowerPoint will print to various other Canon & Xerox printers that we have. This happens on different machines, all running Leopard 10.5.7 and MS Office 2008 (all latest updates). pptx) on Xerox Docucolour 242 printers (updated with latest drivers). We are having big problems when printing Powerpoint documents (either. Operating System: Mac OS X 10.5 (Leopard)

Microsoft powerpoint crashing on mac